How To Stop Heather From Account Services

Hi, can you hear me? This is Heather at account services. And we're calling in reference to your current credit card account. There's no problems currently with your account.

[silence]

Can you lot hear me?

Are you still on the line?

[a slight cough]

Okay, I'm going to trust that yous're all the same there. I just accept one hazard to say this, and all I ask of yous is to listen. I need your help.

I'm not sure how long I've been in here, or even where "here" is. I'm not even sure that I exist anymore. Whatever this identify is, it's cold, colder than you could imagine. It'south impossibly dark - similar staring into a black pigsty on all sides.

The worst matter, though? The worst office is how quiet information technology is. Sometimes I scream into the darkness, and it's like the scream is swallowed by the air. It dies out 3 feet from my face.

I was someone before. My name wasn't Heather - at least I don't call back information technology was. I can barely remember my life in your world. Information technology comes to me in flashes, hauntingly vivid in the perpetual darkness wherein I bladder. The images are fragmented, disjointed - similar I'yard picking shattered glass off the footing and trying to brand sense of a larger flick.

At that place'south a picnic on a hillside. Tall grass blowing in the wind.

There's a shoreline. H2o lapping at a pebble-strewn beach.

There's the feeling of sunlight on the dorsum of my neck, and I plow. I plow to run across the calorie-free, to feel the warmth of the lord's day on my face - only before I can turn, information technology's gone, every time. I'g back in the darkness, in the ether.

We're calling in reference to your current credit menu business relationship.

I don't remember what the sun looks like.

In that location's a child. Laughing, grin. Is the child mine? Are they waiting for me? Have I been forgotten? Or is the kid me? How long take I been gone?

It is urgent that yous contact u.s.a. concerning your ability for lowering your interest charge per unit.

[scream]

The message. The message is the but communication I have left. I don't know who has given information technology to me, or how it's channeled through me. When I endeavor to speak, when I try to tell my story, it only comes out this way.

There is no problem currently with your account. In that location is no trouble currently with your account. There is no problem currently with your business relationship.

I take the retention - fading, blurry, like I'm viewing it through a wall of h2o. I was on the other stop of this phone telephone call once. I was working my fashion through the automated organisation, trying to transfer my home internet and cable television service to a new accost.

The call started in the Philippines, or maybe Bharat. I was transferred from department to department. Texas. Alaska. Mainland china? I asked to speak to someone college up. In that location were a few seconds of clicks, and and so the process began once more. "We are very lamentable for your difficulty. I take placed a notation on your account, and we will take the issue resolved inside 72 hours."

72 hours would laissez passer, and I would begin once again. I leveled up, and sideways, and moved in circles. I fumed. I raged - the tranquillity, helpless rage of someone stuck within an countless customer-service labyrinth with no exit and no resolutions.

I wished that I could clamber into the phone and find someone. Find my way into these faceless mazes of unsolved bug. I closed my eyes and wished this, thinking that that would solve everything.

There were a few seconds of clicks, and when I opened my optics, I was here. I was her. I was Heather.

That might have been weeks ago, or it might accept been years. The earth may have been swept make clean, erased in a war or famine or an ice historic period, and I'd exist none the wiser, floating in the ether.

It is urgent that y'all contact us.

I find these portholes, these cracks. Ways to achieve your world again. A telephone rings on the other end. It doesn't beguile where I am, if I even am anywhere. Lehighton, Pennsylvania. Hartford, Connecticut. Grapevine, Texas. But I'm no more than in those places than I am on the surface of the sun.

Sometimes I call you lot from your own phone number. I hope that you'll pick upwardly, that y'all'll mind. I promise that I can scream my message, my plea for help. But I know that no matter what I say, information technology volition come up out on your stop the same.

Hi, this is Heather from Account Services. We're calling in reference to your current credit card business relationship. There are no problems currently with your business relationship.

But y'all haven't hung up on me. You lot're still here. That gives me hope. Hope that maybe you're hearing my actual words. Promise that you can help me find my fashion abode.

Who'due south on the other end of this telephone call? Tin you lot hear me? Tin can you assistance me?